Policy
Returns & Refunds
We want you to love every product. If something isn't right, we make returns simple and hassle-free.
30-Day Window
Returns accepted within 30 days of delivery
Fast Refunds
Processed within 3–5 business days of receipt
Prepaid Labels
We cover return shipping on eligible orders
Eligible for Return
- + Unopened products in original packaging
- + Items received damaged or defective
- + Wrong item sent by us
- + Orders returned within 30 days of delivery
Not Eligible for Return
- − Opened or partially used products
- − Products without original packaging
- − Returns requested after 30 days
- − Final sale or promotional items
How Returns Work
Contact Us
Reach out via our Contact page or Helpdesk within 30 days of delivery. Include your order number and reason for return.
Get Your Return Label
We'll email you a prepaid return shipping label within 1 business day.
Ship the Item
Pack the item securely in its original packaging if possible and drop it off at any USPS or UPS location.
Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 3–5 business days.
Refund Timeline
Once your return is received and inspected, we'll send you an email confirmation. Your refund will be processed to your original payment method within 3–5 business days.
Please allow an additional 5–10 business days for your bank or card issuer to post the credit to your account.
Need to start a return?
Get in touch with our team and we'll guide you through the process. Please have your order number ready.
Contact support